Category: Thought

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Is your organisation ready to “fail fast”?
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Is your organisation ready to “fail fast”?

“Ever tried. Ever failed. No matter. Try again. Fail again. Fail Better.” Samuel Beckett Fail fast is a nice alliteration – which is one of the many reasons I think it has gained such momentum in the product design space. “Succeed fast” or “iterate quickly” doesn’t roll off the tongue nearly so well.

Transforming Digital Transformation
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Transforming Digital Transformation

“Digital Transformation” has become an interesting buzzword that in its own right seems to be rapidly transforming. Not so long ago, replacing software systems with integrated, customer-facing digital systems, and putting digital more at the core of your business was simply a large-scale technology infrastructure program.

Whatever happened to discovery?
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Whatever happened to discovery?

It’s a cool, sunny late Autumn Sunday morning. You live in the countryside; the nearest village is a mile away. It’s been a while since you bought a Sunday paper. But for some reason, you want one.

UX and the Art of Digital Appropriation
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UX and the Art of Digital Appropriation

So, I feel caught in a language loop recently. I talk about (and practice) User Experience. I do these things in the digital/mobile space. And really, I’m mostly focusing on good, strategic paths to design. But all of it is an illusion. User experience is pervasive. It is ubiquitous. Like air. And I don’t design...

Pervasive UX – Who is Responsible?
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Pervasive UX – Who is Responsible?

I’ve been thinking a lot about the ‘edges’ of user experience lately. Most projects demand tactical UX – a bit of research, some wireframes, perhaps a prototype, and some annotation. It slots neatly into place in a project process. But ‘User’ experience isn’t quite so tidy. Actual user experience is ubiquitous, pervasive. It doesn’t have...

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Agile as the process

Over the last year or so I’ve come across quite a few people – technologists mostly – who keep asking the question – why can’t Agile be used as a methodology for both UX and development? Having spent some time considering it, I’ve put down a few thoughts below. Apologies in advance for the use...